As a Senior User Experience Researcher, VP, you will brings an inquisitive mind, sense of purpose, and an ability to develop deep understanding to inform decision making at a business domain level. You will have at your finger tips a wide variety of methods and techniques to draw upon in leading and executing the strategy. You will lead activities such as discovery, developing innovative service ideas, collaborating across teams and stakeholder groups, and testing design concepts before bringing them to market.
You will actively partner with designers, technologists, and product managers, to create a shared vision for the future of Corporate Investment Bank (CIB) services in a domain.
Your focus will be providing product and UX teams the tools and self-awareness they need to continuously grow in knowledge about our clients and employees, generating actionable data. The activities and outcomes you partner on will demonstrate your empathy with clients and users. You will partner with teams who seek to understand through empirical observation, experience and making.
You want to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies, and where a job title is not considered the final definition of who you are, but the starting point. You will be experienced, under no illusions about the challenge, but resolute to embody the change you want to see as part of a team of design-thinkers who will support one-another.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.