BBC UX&D designs amazing digital experiences – from apps to websites, iPlayer to News. It’s an exciting time to be a design researcher as we focus our efforts around six key products, and the systems and services that support them.
UX designers, architects and researchers collaborate closely with product, editorial and technical teams from across the BBC. Together we create elegant, delightful digital experiences on mobile, tablet, desktop and TV across a range of digital products. We also design the ‘behind the scenes’ tools, services and employee experience which help make these happen.
Working together with users and colleagues, you’ll take a holistic, human-centred approach to help create a BBC that’s truly fit for the digital age.
As a Design Researcher, you’ll be working as part of a small squad that looks after the needs of several products. The research we run varies in size, scope and complexity – so you’ll be comfortable juggling a few projects at a time with the support of your squad colleagues and squad lead. Some projects you’ll lead, some you’ll collaborate on, and occasionally you might commission an external agency.
On a typical project, you’ll:
You’re comfortable advocating for the user and their needs. You’ll enjoy building empathy with different kinds of stakeholders, flexing your approach to achieve the best results. You’ve an extensive knowledge of different research methodologies, and are able to articulate insights in a way that lands with colleagues and results in real, tangible changes.
You’ve probably worked alongside designers and business analysts to discover requirements in complex environments, and are happy and capable running multiple projects at once. You enjoy teaching others, and helping teams get more from research.
Contract type: Permanent
Location: London, Cardiff, Salford or Glasgow
We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to https://www.bbc.co.uk/careers/
Mae’r sefyllfa gyda’r coronafeirws yn datblygu’n gyflym, ac mae’r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau’r risg, dim ond y bobl sy’n hanfodol i’n hallbwn darlledu fydd yn cael mynediad i adeiladau’r BBC. O ddydd Mercher 18fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i https://www.bbc.co.uk/careers/
We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
To find out more about Diversity and Inclusion at the BBC, please click here