Graduate User Experience Designer

Harrogate, England
Posted on:
December 16, 2021

FinancialForce delivers the #1 professional services automation (PSA) and the only customer-centric ERP solution. We accelerate business value with comprehensive best practices and the most intelligent analytics—all on the leading business cloud platform from Salesforce.

FinancialForce knows that each individual brings something special to the team, exemplifying a diverse and inclusive work environment. We embrace your authenticity and encourage our employees to “Bring Yourself” to work every day!


  • The graduate position is permanent from day one.
  • Your first 6 months is a structured and highly supported training program. During this time you will gain exposure to many areas of the R&D organisation.
  • You will have a dedicated mentor/coach, (we call them Graduate Success Coaches), to support you through the program.
  • You will have access to very talented people that you can learn from.
  • Once you complete the graduate program you will join one of our Feature Crews as a fully-fledged member of the R&D division.


The job is office based where we employ a hybrid model with a high degree of flexibility. Although people are welcome to come into the office full time, teams typically work in the office two or three days a week, and from home two or three days a week. In the initial months of the Graduate Scheme you will be expected to be in the Office five days a week.


Come and join the UX Team at FinancialForce! The company and the role of design are maturing rapidly and as we expand the team, we are looking to incorporate a junior designer to join us in embedding design techniques into every product decision.

You will be joining a friendly, talented design team that will support and mentor you through the next steps of your UX journey.

However, it’s not all hand-holding. You will have opportunities to ease into more responsibility and work directly with development and product teams to solve user problems and contribute to design solutions that will be used by some of the world’s leading companies.

What we offer…

  • A structured plan to enable you to realise your potential and mature as a designer
  • Training opportunities.
  • A place for you in a growing, market-leading company.

What You Need To Be Successful In This Role

  • You need to be a good communicator, with the ability to articulate your ideas effectively.
  • Be a self-starter, motivated with an appetite to learn.
  • You must have a good understanding of a user-centered design process.
  • Experience in creating design assets - user journey maps, wireframes and prototypes.

What Else Would Be Great

  • Have an awareness of Agile development methodologies.
  • Hands-on experience with user research and usability testing.
  • Experience of software used within a business or experience of having worked in a business environment.

We are committed to equality of opportunity for all; applications from individuals are encouraged regardless of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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