University of the Arts London

Junior UX Researcher

Posted on:
June 23, 2022

Are you passionate about planning and supporting UX research projects and initiatives to help create the best digital experience possible for UAL’s key audiences? If so, join our team at University of the Arts London (UAL) as a Junior User Experience (UX) Researcher.

We are looking for an exceptional professional to join our dynamic central team, working closely with our colleges, students, and key university services as well as external contacts.

As Junior UX Researcher you'll use your knowledge of research methods and tools to support our team in creating consistent insight driven experiences that engage our users.

As part of the Digital & Technology Department, you will work in partnership with UX designers, content designers, and developers in the Digital Team to deliver an excellent inclusive and accessible user experience across UAL’s core digital channels. Channels managed by the Digital Team includes the UAL website, Portfolio, Graduate Showcase, and the staff digital workspace.

You will also be working with the Design Lead (Brand) to ensure that UX research contributes to improvements in the evolving pattern library.

Why choose us?

The University is recruiting several posts within the Digital Team, so this is an exciting opportunity to join us as we advance our digital channels.For the fourth year running, University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2022. Our diverse and talented community comprises over 5,000 academic, professional, and technical staff. Together we are committed to social purpose. This includes creating a better a more sustainable world and championing race equality.

We offer highly creative working environments that inspire staff across all areas to fulfil their potential and continuous training to further develop their skills and expertise. We also offer hybrid and flexible working practices, and excellent staff benefits to improve your work life balance. We aim to be an equal opportunities employer embracing diversity in all areas of activity.

Your profile

You will be an organised self-starter, enthusiastic and a hard-working team individual with degree or equivalent level of relevant UX experience.

You will be able to evidence user needs through analytics, user testing and usability analysis and work with team members to design creative solutions.

An excellent communicator you will need to be able to present your findings and recommendations to a wide range of stakeholders.

You’ll be passionate about user experience and putting them at the heart of our digital delivery.

Previous experience of working in a university would be an advantage but is not essential for the right candidate.

In return, UAL offers generous leave, an attractive salary and pension plus a commitment to your continuing personal development and training in an environment that encourages excellence, creativity, and diversity. Relocation assistance is available.

Please apply early as should sufficient applications be received the vacancy closing date may be held earlier.

If you have any queries about this role, please contact Jaspreet Kaur, Resourcing Adviser via email

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