83zero Ltd

Lead User Researcher

83zero Ltd
Posted on:
October 23, 2020

Lead User Researcher – Permanent – London

Salary: £70,000 to £85,000 per annum - Bonus - Benefits - Healthcare options

Location: London

My client is an industry leading System Integrator, and they are currently looking for a Lead User Researchers across their Digital practice based in London. This is a permanent position and represents a unique opportunity for someone to enhance their digital consulting career.

Essential Skills

  • Contribute to the usability testing process from the development of user recruitment briefs through to test moderation, analysis and report writing
  • Knowledge and experience of qualitative research methods including user requirements gathering, concept and prototype testing, guerrilla research, and other approaches to ensuring user needs are fully understood
  • Turning observations into insights that will help define user journeys and inform design
  • Working with other user researchers to facilitate a consistent research approach
  • The design, execution, and analysis of quantitative surveys
  • Working closely with designers, business analysts and developers to turn user research findings into stories and actions that lead to valuable product and service features
  • Strong analytical and interpersonal skills
  • Proven experience of linking user needs with business goals
  • Ability to draw insights from research and present it compellingly
  • Experience of working in agile teams and working in an agile manner in a commercial environment
  • Capable of effective prioritisation of tasks and personal time management
  • Able to work flexibly and to tight deadlines
  • Complies with all confidentiality and non-disclosure policies and/or agreements and ensures security of information at all times.
  • Experience working within the UK Government Digital Service Standard (GDS)
  • Experience supporting GDS service assessments


  • Experience in user experience design and design principles
  • Active participant in user research communities (i.e. forums, conferences etc.)
  • Degree in HCI/Usability/Cognitive Psychology or related field
  • Keen to learn, evolve, and continually challenge yourself and the way you do things.

To apply please click the “Apply” button and follow the instructions.

For a further discussion, please contact Jordan Ford on (phone number removed)

83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.

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