HM Land Registry

Lead User Researcher

Leicester, England
Posted on:
November 22, 2021

Here at HM Land Registry, we have an exciting opportunity availablefor a Lead User Researcher. You will join us on a full-time, job share or part time, permanent basis and, in return,you will receive a competitive salary of £46,589 - £48,932 per annum (Croydon ££50,585 - £52,738 per annum).

This role can be based at any of our 14 office locations listed below:

Birkenhead, North West, CH41 6DU : Croydon, London, CR0 2AQ : Coventry, West Midlands, CV1 3BH : Durham, North East, DH1 5TR : Weymouth, South West, DT4 9TT : Gloucester, South West, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands, LE3 5DR : Nottingham, East Midlands, NG1 7AU : Peterborough, Eastern, PE1 1QF : Plymouth, South West, PL6 5WS : Preston, North West, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands, TF3 4LR

It is an exciting time for HM Land Registry as we continue to on a major transformation programme. HMLR's ambition is to become the world’s leading land registry for speed, simplicity and an open approach to data.

We are now looking for a Lead User Researcher to join our Digital, Data and Technology team to help us to achieve this.

You will join our award-winning Digital, Data and Technology Directorate which is the in-house IT division at the heart of the move to a digital, data-driven organisation with the ambition to provide our customers with cutting-edge digital services.

Key Responsibilities For The Lead User Researcher

As a Lead User Researcher, you will oversee all user research activity across the DDaT directorate, co-ordinating and prioritising the work across multiple teams. You will have responsibility for identifying and defining best practices and assuring best practice is upheld by the whole user research practice. You will also actively encourage, facilitate and demonstrate sharing of insights and best practices within the practice and wider organisation.

Within your role, you will champion and support the adoption of a wide range of key user research methods and analysis techniques in order to support the directorate in making informed decisions based on evidence-based user needs. Collaborating with the Head of User Research and the user research community, you will help to develop and assure good user research practice and promote a user-centred approach with senior stakeholders and ensure user needs are balanced with business goals within your workstreams.

What we’re looking for in our Lead User Researcher:

To meet the requirements of this role, you have demonstrable experience on advising on the application of appropriate user research methods across different life cycle phases, as well as extensive hands-on experience in applying these methods. You have experience of understanding organisational strategy and objectives, setting direction and experience of aligning user research activity to this across multiple team and.establishing an effective user-centred design culture within an organisation.

You are a influential leader who has the ability to build and nurture strong working relationships with key stakeholders and can influence at an organisational level through evidence based complex decision making, whilst managing multiple deadlines and responding to changing priorities.

In addition, you have extensive experience of line managing, coaching and mentoring other user researchers and your expertise will be integral to guiding user researchers to develop as researchers in a 1:1 context as well as through the community of practice.

Benefits Of Becoming Our Lead User Researcher

We offer very competitive terms, conditions, and benefits. We provide excellent opportunities for career progression, training, and development. You will have access to Civil Service pension and benefits arrangements and generous leave allowances, as well as flexible/remote working – exactly what you would expect from a progressive employer.

It is a great place to work, where difference is celebrated and we’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve. Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan.

To continue your application for our Lead User Researcher role, please click ‘Apply’ now.

Closing Date: 11:55 pm on Monday 6th December 2021

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