Bixal is a mission-driven, woman-owned small business determined to improve people's lives through human-centered strategies and transformative technologies, with a firm belief that everyone has the right to an effective government.
We deliver on this belief by partnering with leading Federal agencies to design, develop, and deliver powerful customer experiences through holistic digital product solutions and strategic communications initiatives––bringing a high standard and unique creative energy to our clients––and our wonderfully diverse culture is what makes it all possible.
Bixal unites different people with different perspectives from all over the world! We provide our team with an open and empowered environment where collaboration thrives and solutions flourish.
Working closely with our federal client, Bixal's cross-functional team leverages private sector best practices, innovative thinking, and centralized resources to deliver enterprise transformation at scale.
We’re looking for a Mid-Level UX Researcher to help the team understand the totality of a person’s experience with a system. The UX researcher is involved throughout the entire lifecycle of a project, conducts research with real users, gathering both qualitative and quantitative about how people think, feel, and behave. Then sharing these insights with the entire product team, and working closely with the content strategy lead and product owner helping everyone understand the target audience and define opportunities for research based on a product roadmap. The UX researcher plans and executes research activities, analyzes findings, ensures they are communicated to the whole team and ultimately, takes the guesswork out of the design process, making sure that the team has enough information to make data-informed product decisions.
The UX researcher is responsible for helping the team form an understanding of the unmet needs of all the actors in a system with generative research as well as validating solutions with participatory design and evaluative research.
This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship.
Competitive base salary
Work from home flexibility
401K with matching incentive
Flex Spending Account
Company provided short-term disability
Company provided life insurance
Professional development opportunities
New business referral bonus
No recruiters or agencies please. Bixal is an equal opportunity employer and is committed to building a safe, inclusive environment for people of all backgrounds.