Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit, and friendliness of our people, we have locations across the U.S.
The Marketing Department has an opening for a Principal Researcher. This position is located in Pleasanton, California.
As Principal Researcher, you will drive the development of new research paradigms to better understand how customers interface with grocery and food shopping today, and how their interactions with her can be further enhanced in the future. The ideal candidate will thrive on the challenge of informing intuitive customer experiences while balancing complex and competing priorities. Research activities will be generative (e.g. study design, field work, analysis), and evaluative (e.g. usability studies, concept evaluation).
In this role, you will take on our most complex and foundational work guiding near and long-term investments. You will construct and lead working groups of subject matter experts to inform your work and validate investment decisions. You will grow our understanding of customer needs and help continually refine and expand the vision for Albertsons customer experience as her skills, customers, and contexts grow.
This role is part of the Shoppers Experience team at Albertsons. Our team includes product managers, UX and user researchers.
Key Responsibilities include, but are not limited to: