Foundation for California Community Colleges

Research Strategist

Location:
πŸ‡ΊπŸ‡Έ
Remote, CA
Posted on:
February 22, 2021

β€’ Support research planning, lead project implementation, and lead evaluation of formative and summative research, including product usability and product performance to identify student expectations, unmet needs, and gaps in the current experience.

β€’ Articulate research findings and recommendations to diverse stakeholders at all levels, including business, technology, and project teams.

β€’ Leverage user insights to define requirements needed to drive functional specifications and technical requirements.

β€’ Make informed recommendations by interpreting business and product performance metrics, including website traffic through Google Analytics, and underlying drivers.

β€’ Assist in defining longer term Key Performance Indicators (KPIs) for the Lab.

β€’ Translate complex concepts and project, system, and technical requirements into strategic, user-friendly, and intuitive solutions through the creation of personas, user journey maps, sketches, and low-fidelity wireframes, and more.

β€’ Assist in driving the implementation of user experience methodologies and frameworks that articulate the product value proposition and inform product roadmaps.

β€’ Monitor developments within the broader industry and professional community considering implications in light of product roadmaps.

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