Hinge is hiring a Senior User Experience (UX) Researcher to improve user experiences on Hinge and drive product excellence. You will focus on generative research (i.e., understanding user needs) and evaluative research (i.e., understanding how well solutions address user needs) with the aim of improving the experience of our existing user base and expanding Hinge’s reach to new, global markets. In this role, you will leverage rigorous research methods to understand how we can make Hinge more inclusive of users’ needs. Your research insights will drive product enhancements and new features—your work will play a key role in helping users around the world find love and delete the app.
You will report to and work collaboratively with the Director of Research. Research at Hinge is part of Product; you will join a growing team of researchers on the close-knit product team and work cross-functionally with Data Science, Engineering, and Marketing to execute and communicate research findings to inform internal and external stakeholders about the user experience. You will be empowered to take initiative on research projects including aligning with the needs of the product team and relevant stakeholders, developing research questions and test plans, executing user testing and sharing research through reports, presentations, and team engagement.
Working here, your research will have tangible impacts for our users in helping them find love and delete the app.
Hinge is the dating app for people who want to get off dating apps. In today’s digital world, singles are so busy matching that they’re not actually connecting, in person, where it counts. Hinge is on a mission to change that. So we built an app that’s designed to be deleted. On Hinge, there are no rules, timers, or games. Instead, you’ll meet your most compatible matches and you’ll have unique conversations over what you’ve shared on your detailed profile. It’s a natural way to find a great first date. Currently, 3 out of 4 first dates lead to second dates, we’re the #1 mobile-first dating app mentioned in the New York Times wedding section, and we’re the fastest growing dating app in the US, UK, Canada, and Australia.
- Authenticity: Share your genuine thoughts and opinions directly.
- Courage: Invite and deeply consider challenges and criticism.
- Empathy: Be empathetic, communitarian and trustworthy.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.