Senior User Experience Researcher

Cambridge, MA
Posted on:
September 24, 2020

Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 1,800 employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com.

Our work is very important to us, but so is our life outside of work. Draper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities. If this specific job opportunity and the chance to work at a nationally renowned R&D innovation company appeals to you, apply now www.draper.com/careers.

Equal Employment Opportunity

Draper is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer.   We understand the value of diversity and its impact on a high-performance culture.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.  

Draper is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@draper.com.


We work on exciting projects to solve hard problems at the intersection of engineering, design, and high-stakes scenarios such as:  big data analytics, decision support tools, multi-person collaborative systems, human-robot interaction, augmented reality, and context aware situation awareness tools in both the commercial and national security arenas. You will apply user-centered research and design to create usable, engaging, modern, and intuitive interfaces for cutting-edge systems sponsored by the US Government and commercial customers as well as Internal R&D projects. Specific projects may require you to design for users in high cognitive workload situations, users attempting to solve complex data problems (including data visualization and overcoming cognitive bias), and safety critical operations. The ideal candidate is an assertive self-starter, engaging colleagues and building ideas in a team-centered environment.


Required Qualifications:    

  • B.S., Masters, or formal training in Human-Computer Interaction, Human Factors, Design, Computer Science, Product Management, Data Visualization, or similar field
  • Familiarity leading teams using Agile development and Atlassian’s agile suite in particular, experience collaborating with software teams in an agile environment
  • Top-notch user research skills: contextual inquiry, knowledge elicitation, any other creative methods for gathering high-quality data from remote or infrequent user interaction and demonstrated experience planning, designing, and executing user research plans
  • Demonstrated capability and attention to detail in User Experience and Interaction Design research and documentation in models, workflows, reports, mockups, screen designs, and research artifacts.
  • Demonstrated capability to engage across engineering disciplines (including software architecture, autonomous vehicles, integrated sensor systems, signal processing, ML/AI, and systems engineering)
  • Demonstrated experience developing design and/or research best practices for a larger team, project, or company both remotely and in person

Preferred Qualifications:

  • A strong portfolio or case study of work showcasing UX, IX, or UI design and concept validation – please share a link to work samples in your application
  • IX Design – Experience building design probes to drive software development decisions and product strategy, ability to deliver findings to software teams, design teams, and customers
  • Ability to apply their skillset to new subject matter areas and ability to incorporate  new knowledge into documented best practices  with the intention to improve future work and capture a knowledge base of relevant subject matter areas
  • UX Prototyping - Creation of scalable Sketch libraries design toolkits  for wireframing and design validation
  • User / mission modeling – experience in defining and developing explanatory and/or quantifiable models to describe user needs and mission constraints
  • Design best practices – an understanding of the current state of the art in cognitive engineering literature and practice, with the intent of applying that knowledge in developing the best possible designs
  • Interest or experience working with robotics including UAVs
  • Experience working with government customers and environments

Security Requirement:    

  • Current in scope Top Secret security clearance with SCI eligibility is required.

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