Actual pay may be different — this range is estimated based on User Experience Researcher in New York City Metropolitan Area at similar companies.
$81,400.00/yr - $148,000.00/yr
We are looking for a creative and resourceful Senior User Experience Researcher with strong design research skills to join our rapidly growing team of innovators, disruptors and problem solvers.
As a Senior User Experience Researcher, you will develop research strategies that deliver actionable insights using qualitative and/or quantitative research methods to improve and innovate desktop and mobile user experiences. You will scope and craft research plans, conduct research sessions, and present your study findings to stakeholders.
Naturally, we want someone who can think outside the box and provide fresh thinking, but we are also looking for an individual who will complement and embody our team culture - caring and empathizing with our customers, showing kindness, seeing a need or pain point and actively reaching out to help. If you can explain why you're that person, we want you!
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans