Zebra People

Senior User Researcher

Zebra People
Posted on:
June 27, 2020

Senior User Researcher required for 9 month Fixed Term Contract for well known charity who actively make a huge difference in peoples lives by offering free impartial advice.

The client

Senior User Researcher – FTC – March 2021 – £50k (Pro Rata)

Want to work for a brand that help millions of people every single year by providing free and impartial advice and tools?

This client are one of the largest not-for-profit organisations in London at the moment, with over 20 million users across England and Wales. They’re currently undergoing an exciting digital transformation whereby they are joining their various streams together to create a more seamless experience for their users in need. Given that 70% of their cases are considered complex, this is a really impo

The role

You will work on an array of cross platform projects be it online and offline, conducting research to help transform my clients array of product and services which actively help millions of people a year.

You will lead, plan and deliver research strategies getting involved in both quant and qual research. Your research activities will vary depending on what’s best for the project be it running workshops, user testing to more ethnographic studies.

The candidate

–        Experienced across both quantitative and qualitative research methodologies

–        Solid communication skills, able to easily speak to clients who may have little understanding of user research

–        Cross-cultural research experience

–        Able to clearly and concisely articulate your findings to others

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