Do you want to help transform the global economy? Are you passionate about helping women-owned and minority-owned businesses thrive? C2FO is doing just that, having built the world’s largest working capital platform that serves over 1.7 million businesses in 160 countries. We’re laser focused on building a world where every business - including and especially those that have been most underserved - has the capital it needs to grow and thrive.
Headquartered in Kansas City, C2FO has more than 800 employees worldwide with operations throughout Europe, India, Asia Pacific, and Australia. We are a global fintech company invested in ensuring businesses have the capital they need to grow. How do we do this? The C2FO platform provides an easy, low-cost way for businesses of all sizes to increase cash flow by receiving early invoice payments from their customers. Through C2FO’s solutions and products, businesses worldwide have created jobs, developed new products, and grown by putting working capital where it belongs — in their hands.
At C2FO, we take care of our customers and our people - the vital human capital that helps our customers thrive. That’s why we offer a comprehensive benefits package, flexible work options for work/life balance, volunteer time off, and more. Learn more about our benefits here. (https://www.c2fo.com/amer/us/en-us/about-us/careers)
As a Sr. User Researcher at C2FO, you will work closely with global Design, Product, Engineering, and other key stakeholders to drive user-centered insights throughout the company and help inform product direction.You will use your expertise to design generative and evaluative research, leveraging your curiosity to determine methodologies that provide the most relevant information for the task at hand. You’ll also lead and moderate research activities, reporting the findings to clearly articulate the needs, pain points, and key circumstances surrounding our target customer base.
Commitment to Diversity and Inclusion. As an Equal Opportunity Employer, we not only value diversity and equality, but we also empower our team members to bring their authentic selves to work every day. Our goal is to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.