About The Role
Put members first - that’s the User Research team’s north star. We’re seeking a Senior User Researcher that has at least 4-5 years of experience researching products that span the digital, physical, or service spaces to join our small team of 6 researchers. You’ll be working on our mobile banking products and the services that support it by uncovering people’s financial behaviors by collaborating with cross-functional stakeholders, specifically focused in our Consumer Banking experience team to understand how people move money, spend money, or save money. If you’ve ever wondered how digital, physical, and service products intersect with people and their financial lifestyle, the Chime User Research team might just be the best place for you.
In This Role, You Can Expect To
To Thrive In This Role, You Have
A Little About Us
We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances.
Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!
We've built one of the most experienced leadership teams in Fintech and were recently valued at over $14.5B. We've raised over $1B in funding from leading investors including DST, Coatue, Tiger Global, General Atlantic, Iconiq, Dragoneer, Menlo, Whale Rock, Access, Forerunner, Crosslink, Cathay, aCrew, and others.
What We Offer
We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with federal, state, and Cook County ordinances. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.