comparethemarket.com

Senior UX Researcher

Location:
🇬🇧
London
Posted on:
September 2, 2020

Calling all Meerkat lovers!

UX Research has taken comparethemarket.com by storm and we’re looking for a UX Researcher to join our growing team.

We’re on a mission to help people take control of their life admin, re-defining the future of price comparison as we go.

Our success relies on building a deeper understanding of our customers and their needs.

That’s where you come in.

You’ll be managing and delivering impactful research that benefits the lives of millions of consumers.

We’re not expecting you to know everything, so you’ll have the support of the wider UX Research community, boosting your knowledge of UX Research and helping you to choose the most suitable research methods.

As a team we like to try out new things, so you’ll be coming up with new ideas and ways of working to solve customer problems.

You'll be joining one of our newly formed "mobs" - the collective name for a group of meerkats - in a team of research, design, and optimisation. You’ll be working alongside our product teams to make our services simple for our customers.

Our UX Research team (currently five UX Researchers) are a friendly bunch, so there will be plenty of opportunities for coming together, sharing, and growing here (even remotely!)

And remember, we're not just about form filling - our Research team is working across our mobile app, content, Rewards, and new features that will help reduce the burden of admin on customers.

What will it take?

  • Recognised as a go to person and trusted voice in the field of UX Research
  • A strong record of delivering insights that influence product, design and wider business decisions
  • Storytelling skills to ensure the insights you uncover positively influence decision making (Our team goal is one-part research, two-parts impact)
  • Ability to analyse quantitative and qualitative data to deliver actionable insights
  • Strong relationship management and external agency management
  • Ability to work independently and manage multiple projects simultaneously
  • A passion for learning, mentoring and keeping up to date with the latest trends and practices

Meet the team: https://medium.com/comparethemarket/meet-the-team-ux-research-at-compare-the-market-1bf895300bfc?source=friends_link&sk=826dea7e71741a9ef3426c0a7fc6533b

Why choose us?

You’ll have heard of Compare the Market and the meerkats no doubt – we’re one of the UK’s most loved brands and regularly produce award winning creative. We’re a diverse and talented team of passionate professionals and the opportunities to develop and grow are unrivalled. You’ll be part of something special – helping to keep our customers lives simples.

About BGL

Founded in 1992, the BGL Group has grown significantly in size and capability. From 30 to 3,000 people globally we are a leading digital distributor of insurance and household financial services.

We’re growing and we are home to such brands as; Les Furets, Compare the Market, Beagle Street, Budget Insurance and Dial Direct. We are trusted by more than 10million customers in the UK alone, with this foundational success we continually grow and invest in our people and their ideas. We enjoy what we do and we have fun doing it!

Diversity and Inclusion

We're a diverse community of dedicated, innovative and talented professionals. With an inclusive and open workplace, we encourage our people to create and share ideas – supporting their growth and celebrating their uniqueness.

Flexible working

We understand the importance of achieving a healthy lifestyle balance, whether it’s working remotely or flexibly we have an environment where people are empowered to embrace flexible working in a way that works for them and for the business.

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