CCleaner is the world’s most popular optimization tool, with over 2.5 billion downloads across 195 countries. Available on PC, Mac and Android, we’re on a mission to make devices run faster and last longer, while protecting our users’ privacy and security.
CCleaner is one of several smaller businesses acquired by Avast Software (www.avast.com), maker of the world's most popular antivirus which protects over 400 million computers and mobile devices. Based in the central London office, our team manages the CCleaner suite of products (CCleaner, Defraggler, Speccy and Recuva) as an autonomous business unit, with the benefit of being able to tap into Avast’s large pool of experience and resources.
Our company’s strategic and aspirational goal is for ‘CCleaner to be the number one and most loved utility for a problem-free digital life’.
In order to achieve this we are aiming to grow our sales of our professional versions and free user base significantly over the coming few years and to launch a suite of new CCleaner branded products to our large user base. We aim to elevate the brand and strong reputation beyond the tech community and further into the mainstream consumer arena. To do this, we are looking to improve the current value propositions of our products to keep us relevant by putting our users front and centre of our product strategies. Avast is also undertaking a company-wide cultural transformation that will be based on core values that include “Think Big” and “Customer Comes First”.
We’re looking for an experienced, senior level User Researcher to join the User Experience & Design team to drive the UX capability at CCleaner @ Avast. The ideal candidate would be proactive, constantly seeking to contribute and improve the company’s products but would also have the experience and skill to know where to prioritise, focus their efforts to bring the most value and generally get things done.
The ambition is to create a high performance UXD team that leads the business towards creating products that are customer-focused. The role will also be key to addressing the future of the business and the direction of its products.
The User Researcher would be reporting to the Head of UX & Design and will be responsible for user research work streams and projects. They should be fluent with all aspects of research with the focus more on generative research but responsibilities would also cover evaluative research.
CCleaner @ Avast is a great place to work, where the staff look forward to coming to the office and working with their colleagues. Everyone is respectful and also very social. Our consumer products are seen and used by millions of users and are within the optimisation, privacy and security software space - areas which seem to be of increasing importance to customers and the digital world in general.
The company and the UXD team are focused on creating a high performance, outcome-based culture that respects the work-life balance and discourages over-working. The focus is on the essentials and not to look busy for the sake of it. There is scope for self-development (with half a day per week for training and also a team training budget) and personal growth and support to achieve your career goals.
There is emphasis on collaboration and culture which on the surface manifests as highly social and engaged staff, but which also results in teamwork and achieved outcomes underpinned by trust amongst colleagues.
We offer a modern, team-centric environment that encourages good communication and collaborative decision-making around clear and focused strategic goals, and a culture of safety where it is okay to experiment, to sometimes fail, and to challenge ideas from others. Our goal is to create autonomous, self-organising teams that collaborate their way to success.
Our team is a diverse, vibrant and eclectic mix of technology geeks, foodies, cyclists, gamers, musicians and hatmakers (!) and we are all passionate about the work that we do. We take turns to DJ on the company Sonos, lunch together and organise social events like games nights, cheese and wine nights and table tennis competitions.
See our Glassdoor reviews here: https://www.glassdoor.co.uk/Overview/Working-at-CCleaner-EI_IE1200022.11,19.htm
The role will initially be remote during the current lockdown but will then be based in our Holborn offices. We have a relaxed approach to working hours and occasional working from home, agreed in advance with your manager.
Freshly ground coffee on demand, pool table, table tennis table, fully-stocked nerf gun arsenal, weekly breakfast and company lunch, Nintendo Switch/Xbox and regular company social events.
Competitive salary and bonus package, 25 days holiday, private healthcare plan, life assurance, bike-to-work scheme, professional training, snacks cupboard and fruit bowls. Choice of hardware including laptop and phone.
Sounds like fun? We look forward to hearing from you!