ettain group

Senior UX Researcher

Company:
ettain group
Location:
๐Ÿ‡บ๐Ÿ‡ธ
Remote
Posted on:
July 21, 2020

ettain group is looking to hire a Senior User Experience Researcher to help us create engaging and meaningful interactive experiences for one of the largest financial institutions in the US! ย We are looking for an experienced UX Researcher who is excited about conducting and orchestrating user research efforts to learn everything about our users: their behaviors, attitudes and emotions. The User Experience Researcher acts as a user advocate, ensuring that web products are designed with usersโ€™ needs in mind.

Skills/Requirements

  • 3-5 years of post-graduate UX Research experience
  • Ability to understand project goals rooted in complex subject matter and propose research activities to support
  • Ability to lead a research program in a fast-paced and, at sometimes, ambiguous environmen
  • Coordinate and conduct all user recruiting for research activities
  • Identify target users and associated criteria needed for recruiting
  • Engage various partner teams on gathering and approval of user lists
  • Track and manage recruiting activities for each study and down to the participant level (i.e., tracking project, who was contacted, who participated, etc.)
  • Create discussions guides for research sessions
  • Facilitate/moderate user-centered design research activities such as: Interviews, Usability Testing, Focus Groups, Card Sorting, Contextual Inquiry, Ethnography, Discovery Sessions, Co-Design Sessions and/or Surveys
  • Comply with all mandated policies and procedures when conducting research in the regulated financial services sector

Shared skills for working with UCD & Innovation/WFA, regardless of role

  • Agile experience is preferred
  • Mid-level to Senior experience candidates
  • Must be able to work comfortably on a PC
  • Previous large company experience is a huge plus
  • Brokerage/banking experience is a plus, but not required
  • Collaborative attitude โ€“ we are a very low-ego group that work to solve problems together, not as individuals
  • Ability to quickly understand concepts and contribute value
  • Strong communication and negotiation skills
  • Ability to effectively take direction and work somewhat autonomously while staying on task
  • Ability to juggle multiple efforts at once and track and communicate them appropriately
  • Ability to work effectively with partners located remotely via email and phone
  • Experience working on complex software products and user experiences
  • Ability to quickly understand concepts and contribute value


Location: Remote

โ€

Please reference you found the job on UXResearchJobs.com, this helps us get more companies to post here!

When clicking on the button to apply above, you will leave UXResearchJobs.com and go to the job application page for that company outside this site. We have no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

Something off with this posting?

Please report this job to help us maintain the quality of the site. Any feedback is appreciated.

Built by PingPong