Palo Alto Networks

Senior UX Researcher

Location:
🇺🇸
Santa Clara, CA
Posted on:
November 19, 2020

At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We are a company built on the foundation of challenging and disrupting the way things are done, and we are looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission: protecting our way of life in the digital age by preventing successful cyberattacks. It’s not a small goal. It isn’t simple either, but we aren’t in this for the easy answer. As a company with a foundation in challenging the way things are done, we’re looking for innovators with a dedication to best. In return, your career will have a tangible impact – one that's working toward technology that affects every level of society.

Our mission doesn’t happen by treading softly – no, it happens by defining an industry. It means building products that haven't been thought of. It means selling products with a solutions mindset. It means supporting the infrastructure of a company that moves at an incredible speed – intentionally – to stay ahead of the world’s next cyberthreat.

Your Career

Firewall as a Platform Team is looking for a hardworking UX Researcher with expertise in creating state of the art interaction designs driven via user research. You would join a team of like-minded people pushing the boundaries of web applications that tackle real problems in the information-security space. From ideation through implementation, you'll work with content creators, product stakeholders, and engineers to define the best user experience for fortune-500 companies and national security organizations. You possess a real passion for understanding the world of our users, generating insights and building solutions that empower them to do their best work. You’ll be working in teams to demonstrate other designer’s strengths, but also driving initiatives on your own. If you have an interest in creating high quality experiences that help protect the world from hackers, we want to hear from you!

Your Impact

  • Assess, evaluate and challenge existing user experience focusing especially on user research and interaction designs.
  • Create, iterate and inspire ideas for future experience enhancements.
  • Create storyboards, wireframes, prototypes, visual mockups and style guides to support a rich user experience.
  • Work closely with our UI Engineers, UX Leadership, and Product Stakeholders to transform visual designs into a living, breathing application.
  • Ensure that product experience is relevantly aligned with business objectives.
  • Provide vision and design leadership across the team, including guidance in standard methodologies and new design developments and trends.
  • Conduct usability tests with customers to capture valuable insight into actual users’ mindsets.

Your Experience

  • Advanced career level experience  in user-centered design with hands on experience throughout the process, from user research to developing prototypes and collaborating on implementation
  • Experience in delivering wireframes, UX flows, mockups, interactive prototypes, personas and use case development is required
  • Ability and passion to understand distinct user groups quickly and distill complex needs into clean, understandable solutions
  • Understanding of information architecture, design patterns and interaction design
  • Work as part of a multi-functional team, with users, product owners, business analysts and development teams to deliver business value.
  • Ability to work independently, managing schedules in dynamic, multi-project environment.
  • Familiarity and ability to promote appropriate usability testing and user research endeavors.
  • Familiarity with Design and Prototyping software, such as Figma, Sketch, Adobe XD, Omnigraffle or equivalent
  • Demonstrable knowledge of and experience using core modern front-end web technologies (CSS, HTML/HTML5, JavaScript)
  • Knowledge of and experience with working with UI teams using modern extended front-end web technologies (Angular, jQuery, React, Canvas, Polymer, Bootstrap and others)
  • Demonstrable knowledge of and experience in good responsive design practices

The Team

Our product design team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are constantly innovating — challenging the way we, and the industry, think about cybersecurity. Our teams don’t shy away from building products to solve problems no one has pursued before.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

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