Morgan McKinley

Senior UX Researcher

Location:
🇭🇰
Hong Kong
Posted on:
March 17, 2021

About the job

About the client:

My client is a leading fintech company with a strong presence across APAC. They have a very successful platform and are looking for an exceptional UX researcher to join the company. The ideal candidate for this role needs to be strong in both qualitative and quantitative research as well as have considerable experience in analysing the data. She or he also need to have exceptional story-telling skills and the ability to advocate for the benefit of UX research to the business. This person also must be able to speak both Cantonese and Mandarin.


Responsibilities:

  • Design, conduct, and analyse user-centered design research across qualitative and quantitative methodologies
  • Understand what affects the customer experience and the motivation and needs behind the users' behaviour
  • Perform in-depth testing for the continuous product improvement
  • Translate research findings into actionable recommendations across various business units and stakeholders
  • Work closely with the UX/UI, development, product and marketing teams


Requirements:

  • 5+ years working as an experience designer with exposure to mobile & web product
  • Exceptional story-telling skills with the ability to present and communicate research findings to the wider business
  • Significant experience carrying out both qualitative and quantitative research
  • A can-do attitude and the ability to work in a fast-paced environment
  • MUST speak Cantonese and Mandarin

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