Johnson & Johnson

Senior UX Researcher

Redwood City, CA
Posted on:
April 16, 2021

About the job

Job Description

Robotics & Digital Solutions at Auris Health, a member of the Johnson & Johnson Family of Companies, is recruiting for a Senior UX Researcher, located in Redwood City, CA.

Auris is part of Ethicon, Inc., a global leader in surgery with products and solutions found in almost every operating room around the world. Ethicon has made significant contributions to surgery for more than 100 years from creating the first sutures, to revolutionizing surgery with minimally invasive procedures. Our continuing dedication to Shape the Future of Surgery is built on our commitment to help address the world's most pressing health care issues and improve and save more lives. Through Ethicon's surgical technologies and solutions including robotics, digital solutions, sutures, staplers, energy devices, trocars and hemostats and our commitment to treat serious medical conditions like cancer worldwide, we deliver innovation to make a life-changing impact. For more information, visit

We are a technology company defining the future of medical intervention. By combining advancements in medical robotics, instrumentation, navigation, and data science, we are building a platform technology capable of expanding the applicability of robotics to a spectrum of medical procedures!

We are looking for a Senior UX Researcher to help craft our medical applications by applying a variety of research methods and integrating results in product development.

Are you interested in driving and performing research throughout all phases of product development for both new and existing hardware and software user touchpoints? We would love to have you on the team if you are a self-starter who's comfortable with ambiguity, are not afraid of standing up for our user and good research methodology, and want to be part of a highly technical, fast-paced, and cross-functional environment!

Core Job Responsibilities

  • Design, conduct and analyze UX research studies for the Monarch platform, discovering behaviors and motivations through methods like ethnographic interviews, contextual inquiries, literature reviews, surveys, usability testing and more
  • Transfer takeaways into impactful UX recommendations, user stories, personas, mental model, and journey maps, UX design changes, user-flows or use scenarios
  • Work closely with UX Design, professional education, product management, hardware, software, and clinical engineering to discover research needs and integrate research insights into the development process
  • Motivate change with effective storytelling and visual presentations of your findings
  • Advocate user-centered thinking to product teams


  • Degree in (experimental) Psychology, UX Design, Cognitive Science, Human Computer Interaction, Human Factors, or a related field preferred
  • 4+ years of UX research experience required, proven in a portfolio of projects preferred
  • Experience in UX design is a plus
  • Proven knowledge of quantitative and qualitative research design and methodology
  • Experienced in designing, conducting, and analyzing research studies across all product development stages, for both hardware and software
  • Ability to think strategically and develop creative solutions to a variety of research and design challenges required
  • Skilled in statistical data analysis
  • Outstanding interpersonal, communication, presentation, and collaboration skills
  • Familiar with common UX principles and guidelines
  • Experience working in a technically sophisticated environment
  • Organized, able to work independently, and to balance concurring projects
  • Ability to work in a regulated environment
  • Ability to travel up to 10%, domestic and international

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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