Stuart (Geopost) is the leading last-mile and eco-friendly delivery company that connects retailers and e-retailers to a fleet of geo-localised couriers. Our mission Build the future of logistics for a sustainable world 🌍 🚴♂️ 🌿 📦
We are a melting-pot of 500+ people of 90+ different nationalities across Paris, London, Barcelona, Madrid, and remote 🌟
Thanks to our B2B applications, we empower 2000+ companies by providing same-day delivery, next-day delivery, and return solutions. We work across all industry verticals including food, grocery, and retail 🚀
Our team is growing and we are now looking for a Senior User Experience Researcher to join Guillaume Simon’s team, and help us craft the future of on-demand delivery 🙌 You’ll help bring to life our UX Research department, designing processes and practices to establish a user-centred continuous learning mindset throughout the company. You will be involved in many aspects of our product's lifecycle and help drive their continuous evolution by providing user insights and data to support business and product decisions. 😎
As a senior member of our User Experience Research team, you will have a unique role in building knowledge and empathy for our users (Drivers, Clients, Operators) across international markets. You will identify and create a shared understanding of the problems they strive to solve and advocate for their stated and unstated product needs. You will help us make real connections with users and bring these insights into product teams across Stuart.
Your research will guide and inform both the product teams you will directly support and the entire company to design and develop better, innovative, useful, usable, and delightful products and experiences for our users. You'll inspire change at all stages of product development by delivering compelling, written, in-person and visual presentations on your findings and influencing with an informed point of view.
Stuart is a global company built up of over ninety nationalities. As English is our company language, please ensure your CV and application is in English. Unfortunately, we cannot accept applications that are not in English 🙂
Stuart is an equal opportunity employer, which means you’re welcome here regardless of how you look, which way you swing, or anything else that makes you, well, you. 🙌