Who We Are
PartsTech is an automotive technology company. We help repair shops find the right parts fast. One search shows you live inventory and wholesale pricing from all of a shop’s parts suppliers.
Repair shops rely on us to provide them with access to the necessary parts inventory to keep vehicles moving through their bays as quickly as possible.
How We Run Things
As a Senior User Researcher you will report to the VP of Product and you will be a part of the product team which currently consists of product management, product design, and user research. We employ design thinking which means we empathize with our users, define and select problems worth solving, ideate on solutions, test solutions with the target audience, and work directly with the development team to bring the best solution to life. We don’t just implement features, we end up with features that solve a specific problem.
You don’t have to fight for good design and usability because it’s already baked into our process. The best part is our users love giving feedback and participating in interviews, prototype testing, and more.
Where We’re Located
We have strong roots in Massachusetts and Connecticut, but we’re a global team. You can expect to be working with team members throughout the U.S. and overseas.
What We’re Looking For
You have a startup mentality. You are completely comfortable in an environment that moves quickly and easily pivots as new product-changing information becomes available. This doesn’t mean we’re changing the roadmap every two weeks, but it does mean we avoid the sunk cost fallacy (we don’t move forward with bad decisions just because we already put time into something). You will be helping with team-level research and prototype testing. You will also be responsible for producing a company-level research roadmap that will help uncover larger needs and help set the direction of the product team.
Job Type: Full-time
Pay: $110,000.00 - $160,000.00 per year