Product Design at Gusto is made up of over 45 creative, collaborative, people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on design, research, and writing who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in product, engineering, data, and marketing. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful.
Gusto is a modern, online people platform that helps small businesses take care of their teams. Every touchpoint a business has with their employees offers an opportunity for meaningful connection, from payroll and health insurance, to onboarding and team management. We believe that work can empower a better life and that small businesses are the backbone of the economy. Gusto’s team is distributed with home bases in San Francisco, Denver, and New York, and with many people working remotely across the US and Canada. We serve over 100,000 businesses and over a million of their employees. Read more about what it’s like to work at Gusto on our careers page.
Design and user experience is at the center of everything we do in Gusto and is one of our key differentiators. We are a customer-obsessed company, and we believe that everyone who is involved in product development should deeply understand the needs and experiences of our customers. As the Senior UX Researcher, you’ll have the unique opportunity to create research roadmaps, implement foundational research programs, connect the business strategy and customer insights, and create exceptional products that our customers and internal teams will love and will set the bar for the industry. You will also work closely with our Product & Design teams to amplify our customer centricity and evolve the business & product strategy for Gusto as a whole.
Our cash compensation amount for this role is targeted at $127,000 - $174,000 in Denver & most remote locations, and $154,000 - $212,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org.