Senior UX Researcher

Texas, United States
Posted on:
August 25, 2021

Our client, a leading financial service, is looking for a Sr. UX Researcher to join their team as a full time contractor. This role will be 100% remote but will be asked to keep west coast hours.

The ideal Sr. UX Researcher will have experience with a large enterprise company and will have worked on a large UX team. The Sr. UX Researcher will be embedded with the Intelligent Assistant (80%) and Mobile Channel (20%) product teams.


  • Responsible for conducting user research such as usability testing, card sorting, tree testing, interviewing, questionnaire design and ethnography
  • Deliverables change on a project-by-project basis, but may include elements such as user interviews, task analysis, journey maps, personas, and usability testing.
  • Responsible for project Story, mobile navigation, Int. Asst. integration with company website Search and Live Chat.
  • This candidate will be doing mostly evaluative research (usability tests, click tests, etc.) and some formative research as well (interviews, storyboard walkthroughs, etc.)
  • Partner/teammate/stakeholder to complete user testing


  • Bachelors in psychology, experimental psychology, human factors psychology / engineering, human computer interaction, anthropology, sociology
  • Experience with UX Research for desktop and mobile digital experiences
  • Portfolio of work samples
  • Proficiency with Mac OS X and/or Windows office productivity software
  • Experience with the following software would be helpful but can be trained: InVision, Axure, UserZoom, Qualtrics, UserTesting, OptimalWorkshop, Survey Monkey, dscout and Confluence.

If this sounds like you, please apply today!

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