Alexa is the groundbreaking cloud-based voice service that powers Amazon Echo and other devices designed around your voice. We believe Alexa has the opportunity to usher in a new era of natural, ambient computing where interactions are as simple as conversations and our AI makes your life easier by making all the services of the Internet available at the right time in the right way.
Alexa Business Incubation (ABI) is a new team founded deliver on that vision. ABI will uncover the biggest areas of unmet need for Alexa to make a difference in the lives of our customers. ABI will be responsible for incubating new business ideas and determining which ideas are most worthy of investment. Comprised of a cross-functional team, ABI will assess existing segments of the broad economy (e.g., Finance, Travel, Real Estate) and investigate Alexa’s opportunities in those segments. ABI will also monitor emerging business segments (e.g., sharing economy companies, social audio, blockchain applications, AR/VR) to ensure Alexa is well positioned to serve these segments.
The Alexa Business Incubation team is looking for a visionary, forward-thinking user researcher to help us identify latent and emerging needs of our customers as we explore new possibilities for Alexa. Our research work includes generative, formative, and evaluative studies. It ranges from immersive field research to rigorous usability and lab studies, all of which help address research needs across all phases of design and product development.
You will be part of a cross-functional team responsible identifying opportunity areas for new Alexa businesses. This will include monitoring lifestyle trends for emerging needs, designing research studies and developing creative insight narratives to generate empathy for the customer.
You will be the first, and initially only, researcher on a brand-new Alexa team. Working alongside an innovation leader, design technologist, financial analyst and a product manager, every member will be trusted to be a creative partner in this effort. There will be no junior members of this team - this is a highly specialized group task with bringing brand new businesses to Alexa and her customers.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Company - Amazon.com Services LLC
Job ID: A1668309