Lloyd’s is the world’s leading insurance and reinsurance marketplace. Yet the world is changing, and Lloyd’s is changing too – nimbler, faster, and able to offer customers and employees more products, services and insights supported by technology, innovation and the continuing desire to protect people, businesses and communities. Lloyd’s is where you can bring your future to life.
The Future at Lloyd’s strategy is where we seize the moment. It’s where we create and realise opportunities, and where you can discover our vision for tomorrow. That means professional opportunities with an international reach, as we set out to evolve our marketplace, and deliver easier, simpler and better interactions and transactions for both customers and employees.
Time moves on, and at Lloyd’s simply staying current isn’t enough. As the world’s leading insurance and reinsurance marketplace, we need to be the most forward-thinking and innovative in every respect. That means continually improving our customer-focused marketplace, it means digitisation – a technological transformation. Combining data, technology and new ways of working is the Future at Lloyd’s strategy.
Part of our evolution involves growing our team, and bringing in a range of views, perspectives and backgrounds that will allow us to deliver this transformational culture. That relies upon open and trusting relationships, and a shared vision for that continual improvement. The is an environment where new perspectives are encouraged, where resilience, fresh ideas and different opinions are valued.
As a UX researcher will be joining a new research capability currently being built in our digital development team. UX researchers are expected to deliver best-in-class, primary user research that informs and inspires the development of new and better service experiences
Your knowledge of UX Research will be vital to us, choosing the most suitable research methods and coming up with new ideas and ways of working to solve customer problems.
As a Senior UX Researcher we’ll also need you to guide and coach others in UX Research thinking and practices.
Our UX Research team are a friendly bunch, so there will be plenty of opportunities for coming together, sharing, and growing here (even remotely!)
Realise your professional ambitions as part of an organisation that is trusted to solve some of the world’s most complex problems in an environment that puts a focus on sharing risk to create a braver world. Please be aware that the recruitment process will comprise of several steps where your CV will be reviewed by our Recruitment team and if successful you will be invited to attend a telephone interview, followed by a more in-depth video interview. We want to make sure we do all we can to make this a positive experience for you. Please click the following link which will take you through a simple process to identify any adjustments or additional support we can provide beforehand or on the day.
Please note, clicking on this link does not register your application for the vacancy, you will need to click on the “apply” button on the top left-hand side of the advert to complete your application