Senior UX Researcher

London, England
Posted on:
August 22, 2022

We are currently recruiting for a Senior UX Researcher to be a part of our innovative UX Research team. This role would be ideal for you if you are passionate about understanding people, and curious about the relationship between financial resilience and digital products.

A bit about the job:

Our UX Research team employ a variety of qualitative methods to obtain insight that impact the design of digital products and services that are used by millions of people. This includes field studies, depth interviews, co-design, accessibility research, card sorting, and usability studies. We value a diversity of perspectives from many different backgrounds, and we come from industry and academia, with roots in anthropology, design research, human-computer interaction design, human factors, and sociology, among others.

Skills and experience we’re looking for:

  • Experience with planning, executing, and reporting user experience research that provides tangible findings with clear actionable recommendations
  • Comfortable working with designers, product managers, business analysts, developers and business stakeholders to prioritise research opportunities in an agile, fast-paced, iterative environment
  • Experience with capturing insights through research and workshops that will help inform design outcomes (i.e., user journeys, information architecture)
  • Have a good understanding of qualitative methodologies as well as best practices and core principles of great user experience and inclusive design
  • Experience with producing written reports and other research artefacts, and give presentations that inspire action through clarity and relevance for audiences from a range of backgrounds

What you’ll get for this role:

  • Salary up to £70,000 (depending on location, skills, experience, and qualifications)
  • Generous pension (starting level Aviva contributes 8% when you contribute 2%)
  • Eligibility for annual performance bonus
  • Family friendly parental and carer’s leave
  • 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days
  • Up to 40% discount for Aviva products
  • Brilliant flexible benefits including electric cars
  • Aviva Matching Share Plan and Save As You Earn scheme
  • 21 volunteering hours per year

Aviva is for everyone:

We are inclusive – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you.

Most of our people are smart working – spending around 60% of their time in our offices and 40% at home.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Lacey Lane Mckoy a call on 0207 255 0884 or send an email to lacey.lane-mckoy@aviva.com

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