Flo Health Inc.

Senior UX Researcher

London, England
Posted on:
September 6, 2022

This is a truly exciting time to join Flo. We’re just beginning our journey to become a world-class design team, and there’s lots to get stuck into! With new design leadership in place, we’re building the foundations for our future, including:

  • establishing better ways of working within our product teams
  • setting the standards for content, design and research at Flo
  • improving user experience with more accessible and actionable insights

We’re looking for people keen to take on the challenge of building the future in the context of a hyper-growth start-up.

Who you are

  • You’re an experienced researcher who can work independently on focused projects – both on tactical research and larger foundational initiatives.
  • You’re an advocate who influences others on the power of research, and uses a problem-solving approach to help teams identify their research needs.
  • You present research findings in a clear, compelling way, to help inform design decisions.

What you’ll be doing

At Flo, each day is different, but you can expect to:

  • Help product managers define their product vision, initiatives and roadmap
  • Help product teams define their research objectives, create research plans, and implement ethical, inclusive research
  • Identify opportunities for discovery work or foundational research projects
  • Define recruitment criteria and recruit research participants
  • Carry out tactical research (eg usability testing) and strategic research (eg diary studies) in a safe, controlled environment
  • Share research findings in an unbiased, yet compelling, way
  • Recommend templates or tools to help standardise and accelerate our research delivery and reporting
  • Advocate for research beyond the team, driving engagement and understanding of different research methods
  • Get involved with research team initiatives, such as document repository work

What we’re looking for

You’ll impress us with your:

  • Flexible approach to research in fast-paced product environments
  • Communication skills – with the ability to influence others and advocate for research at all levels
  • Ability to adapt, as you may be working across multiple product teams

Your experience

You’ll have several years experience in research – preferably in a fast-paced, commercial mobile app environment. Experience of working with distributed teams is also great, but not essential.

Why work at Flo?

  • You'll help improve the lives of millions of users worldwide, empowering them to take control of their health
  • You’ll enjoy a fast-paced but fun-filled environment
  • You'll be surrounded by a talented team who'll help you learn and grow

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