Applause

Senior (UX) Researcher

Company:
Applause
Location:
πŸ‡ΊπŸ‡Έ
US (Remote)
Posted on:
September 12, 2022

Usability studies are an Applause core service offering where we provide user feedback and CX/UX studies to our customers. There are upcoming projects in the U.S. and we are currently looking for a Senior UX Researcher to support our customers.

Basic Terms:

  • Role: Senior UX Researcher
  • Capacity: Freelance - variable, demand-based hours
  • Location: US-based remote
  • Duration: Long term, open-ended

Responsibilities:

  • Lead all aspects of evaluative remote moderated/unmoderated research, including study definition and planning, session moderation, analysis and reporting
  • Active contributor in consulting engagements with clients
  • Translate client business questions into key research objectives
  • Leverage the best remote methodology to execute research
  • Deliver compelling and actionable insights that help Product and Design teams understand customer needs, behavior and motivations
  • Keep engagements on schedule and within scope and budget

Qualifications:

  • Bachelor's degree in Psychology, HCI, or related field; Master's degree preferred
  • Formal education in user experience or similar work experience;
  • 3+ years in a Usability Research role or relevant professional experience;
  • Strong communications and presenting skills; effectively collaborate with Applause and Client stakeholders;
  • Act in a UX Research SME capacity for both internal and external Client teams
  • Broad experience in qualitative research methods, especially remote moderated methods

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