Senior User eXperience Researcher -AI and Assistants For Distracted Experiences
If yes, we may be the team for you! The eXperience Collective Planning and Research team is seeking a strong User Researcher to join our multi-disciplinary team of over 50 user researchers and planners.
Our team’s mission is to positively impact the value people find in Microsoft products and how they feel using it, by driving customer-informed decisions. We work in partnership with design, product management, and engineering to transform the experiences our users have while being careful stewards of a successful business.
In this role, you will leverage your skills in qualitative research practice (including moderation, creating screeners, and crafting discussion guides and unmoderated research designs), quantitative methods (including working with descriptive and summary data or experimental outputs - sometime from large data sets, with the ability to design and execute quantitative research and more advance statistical analysis a plus, or demonstrated ability to collaborate with those who can), to build new intelligence backed product experiences and improve existing ones across a wide array of mobile applications and devices.
We are looking for someone who can apply a broad set of techniques as appropriate to drive the right perspective about our users and engage with stakeholders to impact product decisions. You will work closely with UX (User Experience) designers, other user researchers, data science experts, product managers, and engineering teams to ensure that we are addressing user needs and opportunities as we build new and enhance existing products and services for a global user base.
Our team is dedicated to creating an inclusive culture to build the most diverse and talented group of employees possible. We are looking for someone who wants to learn, grown, and embody new ways of working. If you embrace growth mindset, have a record of accomplishment and of delivering results, and you find energy in collaborating with others, we are an awesome team to join.
What does it take to be successful?
The desire to work closely with and across disciplines, working with designers, PMs (program managers), developers, other researchers, marketers, and engineers to generate insight, energy, and clarity in complex and often ambiguous environments
The ability to balance business motivations, technical possibilities, and end-user needs
You have an entrepreneurial spirit and like to dig into and solve problems
Note: Your prior work experience, your demonstrated skill sets, and your demonstrated impact are far more important than your current title, level, or background. If you are interested and believe you can bring the skills and the thinking we need, please apply regardless of your level or experience.
If the above sounds like you, we cannot wait to talk to you!
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.