Synergy Interactive

Shopping UX Researcher

Posted on:
January 4, 2021

We are looking for someone who has worked with e-commerce clients, specifically for digital shopping cart/check out process.

  • Define clear business questions and a research plan to answer them.
  • Partner with business intelligence to uncover what we already know through our usersโ€™ behaviors, support research needs, or validate research findings.
  • Design and execute quantitative and qualitative research studies, resulting in clear insights and recommendations that support existing and future products.
  • Identify new research methodologies, partners, tools, and best practices to support the overall research discipline and help it scale.
  • Collaborate closely with other researchers, designers, product managers, analysts, marketing managers, and engineers to ensure users are a core component in every part of the business.
  • Synthesize and share user insights in an engaging way, bringing the user to life and building empathy across the organization.

Background in Human Factors (psycology, anthropology, socialogy etc.)

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