Target

Sr Product Researcher

Company:
Target
Location:
🇺🇸
Minneapolis, MI
Posted on:
November 10, 2020

The UX Research Team is responsible for building empathy for the Target Guest and Target Team Member throughout the product development lifecycle for Target’s digital products, inclusive of web experience, app experience, internal tools, and in-store digital tools. The Senior UX Researcher is a key partner to several functions in the digital group including product owners, UX designers, engineers, data scientists, and site merchandisers.

Research projects span from lean usability validation (as needed by the product teams) to strategic future-thinking discovery projects (driven by researchers’ insights) to enable constant experience optimization and inform strategic business priorities.

Using both qualitative and quantitative methods, the Senior UX Researcher will translate research insights into powerful stories that not only help shape product design and development but also influence the world of modern retail.

Core Responsibilities:

  • Supports the Lead Researchers with research requests, from scoping initiatives, coordinating testing needs and synthesizing findings.
  • Supports product teams throughout the research project life cycle – recommending appropriate methodology, scoping, and coordinating the entire process, facilitating in-field research and post-research synthesis through analysis.
  • Conducts and synthesizes qualitative and quantitative research projects – including, but not limited to: in person moderated testing, remote moderated & unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing, online & in-store intercepts, ethnographies, shop-a-longs.

Required Qualifications:

  • Genuine curiosity about people and experiences.
  • Excellent written and verbal communication skills; demonstrated ability to effectively communicate complex concepts to cross functional partners.
  • Excellent interpersonal and communication skills.
  • A strong ability to tell compelling stories from data.
  • Comfortable within ambiguity with the ability to prioritize; demonstrated ability to manage multiple projects (both small and large) and adjust to changing priorities .
  • Strong project management skills – experience managing multiple projects at various stages in the project life cycle.
  • Proficient in Powerpoint, Outlook, Word and other MS Office software.
  • Minimum of 2 years of experience practicing UX design research for digital product teams or 4 years of relevant consumer research experience.
  • Comfortable speaking to a diverse group of people and leading conversations to discover research insights. 

Preferred Skills:

  • 4 year degree in Anthropology, Social Science, Design Research, Psychology, Human Factors, HCI, or related field.
  • Experience in Lean UX Research methods, including remote moderated & unmoderated testing, online & in-context (store) intercepts.
  • Experience and understanding of retail – both store and online.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

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