Sr User Experience Researcher

Palo Alto, CA
Posted on:
April 12, 2022

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of whatโ€™s possible, to improve peopleโ€™s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.If you want to be part of this important mission, we want to hear from you.The Senior User Experience Researcher has experience in both design research and human factors, and is responsible for executing a variety of user research studies to support the development and iteration of hardware and software products, as well as the advancement of customer empathy.

โ€Key Responsibilities

Influencing product vision and strategy

  • Refine and improve the long-term direction of how your product evolves in correlation to the business strategy
  • Help us understand the product, the future vision, and how we'll achieve it
  • Plan and conduct Design Thinking activities with your multi-disciplinary and drive your team to excellence in execution
  • Influence partners and their approach, strategy, and processes

Designing research plans

  • Maintain a thorough knowledge of the direction and vision for your assigned research activities
  • Plan strategic user research initiatives that span across multiple products in the program
  • Actively contribute to the user research process and documentation

Running research

  • Design Consistently consider how your research can support the goals of your team and the broader program vision
  • Conduct a variety of research studies including contextual inquiry, user interviews, focus groups, task analysis, card sorting, expert reviews, design walkthroughs, formative and summative usability tests, and surveys
  • Communicate research data and outcomes to the program stakeholders, provide easy to understand KPIs, and advise on the next steps

Executing within the medical environment constrains

  • Lead the UCD activities for your program, according to our work instructions
  • Ensure all required Design documentation comply with the IEC 62366-1:2015 specification

Collaborating to learn and grow

  • Partner with design peers to develop and evolve the long-term UX strategy for our internal tools to ensure UX is always at the heart of every development
  • Actively engage with designers and other researchers to give and solicit feedback to continually ensure that the design solutions are smart and safe to use
  • Actively share feedback and comments on others' work to help them grow in their field


  • Masters in Human Factors, Human Computer Interaction, Cognitive Science, or closely related field is preferred
  • 8+ years of experience in user research with an emphasis on research related to software and hardware product design
  • Excellent knowledge of all aspects of User Centered Design process and the ability to apply them flexibly across a variety of project types
  • Experience working in the healthcare domain with design control, regulatory practices, and standards for medical devices or similar regulated industries is a nice to have
  • Knowledge of agile software development methods is highly desired
  • Great communication and presentation skills that speak to a broad range of audiences


  • Excellent analytical abilities, especially about understanding user behavior
  • Extensive experience working with designers, product managers, and engineers in a fast-paced, rapidly changing environment.
  • Experience with in-lab and remote, user research tools (e.g., DoveTail, Morae Suite, Tobii, UserZoom)
  • Proven project management skills and track record of delivering commitments on time
  • A proven track record of working well with multi-disciplinary/multi-cultural teams

To ensure compliance with applicable legal requirements in the U.S., including the federal COVID-19 vaccination mandate, all U.S. employees must be fully vaccinated for COVID-19, subject to legally required and approved accommodations.

โ€Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.


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