Slack is hiring a Senior User Researcher to work with our Platform team and help design the future of Slack apps. Just like Slack connects people, apps connect teams with all the tools they need to make their working lives simpler, more pleasant, and more productive. In this role you will lead research efforts partnering with cross functional teams in product, design, analytics, developer relations, business development and PMM. This role will involve working both with our end customers as well as the developers who are building on top of our platform.
The Research team seeks to improve product value throughout the entire customer experience by understanding the how and why of team workflows, communication processes and cultures. To do this, we provide research at every stage of the product development cycle, and as a researcher you are embedded in a product vertical alongside a team of designers, PMs, engineers and other cross-functional partners. In addition to conducting many different types of practical and impactful research, you are also passionate about helping to build and maintain the strong user-centered culture at Slack.
Our work ranges from formative to evaluative, with everything in between. We are looking to bring on a senior researcher who has excellent communication skills, passionate about technology, comfortable in a flat, dynamic organization, excited to collaborate, and focused squarely on impacting the design of Slack. You'll help us conduct best-in-class research in order to better deliver on Slack’s mission: to make your working life simpler, more pleasant and more productive.
Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?
Slack is an Equal Opportunity Employer and participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Slack will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Come do the best work of your life here at Slack.