GE Healthcare

Sr UX Design Researcher

Chicago, IL
Posted on:
December 11, 2020

Roles and Responsibilities

In this role, you will:

  • Lead and recommend both short-and long-term research activities, contributing to the creation of a research plan
  • Create and communicate research artifacts, findings, reports and recommendations with stakeholders
  • Advocate for user research and help champion buy in from stakeholders and businesses
  • Participate in planning of research topics and usability tests and contributes to the analysis and synthesis of research findings
  • Contribute to management of usage analytics and Voice of the Customer solutions, mining usage data, and communicating findings to stakeholders
  • Participate in discussions and activities related to current research projects
  • Contribute to effective documentation of research and testing including notes, photos, video and resulting analysis
  • Begin to lead evaluation of current and emerging design, technology, industry, and market trends

Education Qualification

For roles outside USA:

  • Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with advanced experience.
  • For roles in USA:Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with minimum years of experience4years

Desired CharacteristicsTechnical Expertise:

  • Experience conducting qualitative and quantitative research activities such as ethnographic studies and usability studies
  • High attention to detail; extremely strong written and verbal communication skills
  • Deep knowledge and previous experience with research tools such as Morae Observer, Camtasia, Axure, InVision, and Omniture
  • Mastery of Agile / Lean UX methodologies

Business Acumen:

  • Understanding of key cross-functional concepts that impact the company, business priorities, & organizational dynamics.
  • Keeps current on industry landscape; ability to map industry trends to internal vision.
  • Ability to communicate effectively with various stakeholder groups.
  • Understanding key principles of design thinking and research, what it is and why it is important. Explores all ideas, regardless of their source.
  • Understands that designing, validating, developing and deploying products and services for infrastructure-level domains requires attention to complexities between systems.


  • Experience translating user-centered design requirements into technical implementations for projects, measuring deliverables and balancing competing objectives.
  • Ability to clearly articulate technology options to collaborators on cross functional teUnderstands the value of a rigorous and transparent decision-making process.
  • Experience working with cross-functional teams and cross-business teams to assist in driving broad-reaching solutions across the function / business.
  • Ability to inspire and infuence change
  • Ability to contribute to constructive conversations utilizing active listening and validating the information needs of stakeholders and users.
  • Demonstrated deep passion for learning and courage to push the boundaries of one's own thinking.

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