Sr. UX Researcher

About the job

Alation continues to hire for roles at various locations with all interviewing and on-boarding done virtually due to COVID-19 crisis. Everyone new to the Alation team, along with our current workforce, will temporarily work from home until it is safe to return to our offices.

Alation pioneered the data catalog market and today is leading its evolution into a platform for a broad range of data intelligence solutions including data search & discovery, data governance, and digital transformation. Nearly 230 enterprises drive data culture, improve decision making, and realize business outcomes with Alation. For more information, visit https://www.alation.com/

As a Senior UX Researcher at Alation, you’ll help solve some of the most challenging and complex problems facing organizations today. You’ll lead the research program for a complex product that helps people answer their most pressing questions using data.

In addition to conducting primary research, you’ll help set the research strategy and priorities across programs. At Alation, we empower designers and product managers to conduct primary research. You will multiply your impact by working closely with your colleagues, mentoring and guiding their research efforts.

This is a great opportunity for a seasoned researcher who is interested in building and applying their craft. You will help define our research program and will have a strong voice in how we develop and apply research at Alation.

We care about your career. Whether your goals are to explore new methods, take on bigger opportunities, or get to the next level, we'll help you get there. Our company is growing and our people will grow with it.

Responsibilities

• Lead strategic research efforts and conduct complex studies that drive product strategy and deepen our understanding of our users
• Work collaboratively as a strategic partner with product managers, designers, and engineers to ground our decisions, strategy and tactics in user insights
• Prioritize research across multiple work streams and work on the right project, scale, and scope at the right time
• Ensure impact by delivering actionable insights
• Enable colleagues to learn and apply research skills by building research programs, platforms, and toolkits that empower them to conduct tactical research
• Disseminate research insights to evolve and enhance our understanding of user need
  
  

Requirements

• Bachelor's degree in Psychology, Cognitive Science, Human Computer Interaction or related discipline, or equivalent professional experience
• 3-5 years relevant user research experience; B2B or enterprise product work experience preferred
• Experience with a variety of research methods, including qualitative interviews, surveys, ideation sessions, ethnographic field research, usability evaluation, and diary studies
• Can lead, design, execute, and communicate impactful research in a fast-paced, product development process and know how to integrate research into product and design roadmaps
• Able to do hands-on research, from planning and recruiting to analysis and insights delivery
• Skilled in explaining your work, process, and decisions to cross-functional stakeholders
• Can balance urgency and focus with methodological rigor
• Portfolio of work samples demonstrating an ability to plan and execute impactful user research, and to extract actionable insights from qualitative and quantitative data
  
  

Our founders have come together from different backgrounds: business, engineering, and design. This unique mix from our founding team is important to the Alation culture story. Today, our team consists of creators and communicators with varied backgrounds - from Stanford, to the Indian Institute of Technology, big companies and one-person startups, the United States, and abroad. We continue to seek ever more diverse perspectives as we grow.

For information about company benefits, please visit www.ibenefitsapp.com/alation-2021 . Password is Alation21.

Why Alation?

and much, much more!