User Experience Researcher

United Kingdom
Posted on:
August 12, 2021

What will you be doing?  

This role is to understand Oleeo’s user’s needs for our on-line recruitment products. So, who are our users and what do they want and need? As our UX Researcher you’ll be responsible for researching user needs, user behaviour and user testing.


  • Autonomously plan and run end-to-end UX research projects.
  • Organise and schedule user research sessions and create test plans.
  • Recruit and manage a panel of existing user research participants.
  • Create survey questions with tools such as Survey Monkey and in-product tool Gainsight.
  • Manage user research data repository i.e video content, transcripts, survey answers to ensure research is accessible and visible to wider teams.
  • Conduct formative / summative usability testing activities.
  • Build personas to represent key users and inform design decisions.
  • Develop scenarios to understand the goals / tasks of the user.
  • Perform task analysis to identify how best the product can achieve the user’s goals.
  • Create interview scripts and questions.
  • Produce user journey maps and workflows.
  • Communicate ideas to the team with low-fidelity wireframes.
  • Validate designs prior to build, testing high fidelity mock-ups.
  • Collaborate with the product team and stakeholders presenting research findings with recommendations and insights.

Who are Oleeo?  

Oleeo means a diverse collection of things that together, make something beautiful.

That’s how we see ourselves; a diverse team of technology and talent acquisition professionals who’ve come together to achieve something - well beautiful.

Our purpose (and passion) is to help companies attract, engage and hire amazing, diverse teams that can change the world for the better. We've done that by assembling a diverse and growing team of our own.

We are pioneers in recruitment software and our solutions are built to accelerate and improve the entire recruiting process, creating a more meaningful and transparent experience for recruiters and candidates.

We have been established for over 20 years with offices in London, New York and a presence in Asia, and are proud to list some of the world’s most talented organisations like The Institute of Cancer Research, Morgan Stanley, The Metropolitan Police, Marks & Spencer and Bank of America among our customers.

What's it like to work here?  

We have a terrific culture where people work hard in a friendly, equal opportunities environment with a casual dress code, and benefits including a discounted local gym membership, cycle to work scheme, as well as plenty of coffee shops nearby.


Behind the scenes

We love our product so much that we gave ourselves a Net Promoter Score of +52! While it’s complex and challenging on the inside, it’s simple and user friendly on the outside – that’s what makes it interesting and exciting. As one of the pioneers, we’re not starting from scratch, we’re building from great foundations.


No matter where you are based, there’s a great feeling of camaraderie. When we’re at Oleeo we’re informal and approachable – our founder Charles is always available. There’s a good balance – we have high expectations of one another and trust each other to get the job done.


It’s an exciting time to join us, we operate in the cloud HR technology market, a sector with amazing levels of innovation and growth. From the outset, you get to work with top tier customers who are the world leaders in their sectors and see an immediate impact where you are helping them shape the future of talent acquisition.


All that you’d expect and more – lots of social events, drinks every Friday, table tennis and pool tables, bring your dog to work days and there’s a discounted gym next door!


We pride ourselves on our candidate experience from the outset, not just for our customers, but also for our people. With growth comes opportunity - we have a diverse, ambitious team many of whom have progressed not just within the teams they originally joined, but beyond and globally. We believe in the potential of our people, we know this is the reality because people come back to us. So, come and join Oleeo - we’re more powerful together.

Key skills & experience  

  • Educated to degree level
  • At least three years of experience working in a UX Researcher role with medium to large desktop and mobile applications.
  • Confident in facilitating user research sessions and summarising insights.
  • A solid understanding of UX principles and methodologies.
  • Strong team player who is able to share ideas and gather feedback.
  • Good analytical skills to identify user behavioural patterns in large amounts of quantitative and qualitative data.
  • Well organised and self-motivated.
  • Experience of tools for collaborating and creating user journey maps, test plans, conducting surveys and interviews and presenting findings & insights.
  • Ability to create sketches / low-fidelity wireframes to iterate ideas.
  • Experience within the HR technology space is an advantage but not essential.
  • Able to work in the UK without any restrictions. Security Clearance may be required for this role.

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