Our mission is to help small businesses start and grow. We are building financial products that empower business owners and enable them to focus on their products and on growing their businesses. At Nearside we care about creating solutions which provide accessible, transparent, and fair access to financial products. Our team is spread across the US and Canada, with a physical office in San Francisco and more opening around the country soon. Our company is growing and we’d love for you to grow with us!
At Nearside, we put users first - we recognize that Nearside is successful when our customers are successful. The Design team is responsible for the holistic customer journey for thousands of small business customers on our platform, including diverse user experiences across multiple product lines and interfaces (business checking and term loans; web & mobile apps). We work on initiatives that span application and signup flows, account activation and onboarding, core dashboards, money transfers, as well as the underlying information architecture, design and brand systems that scaffold the overall experience.
We are seeking our inaugural researcher on the team to anchor the research function, conduct hard-hitting research to inform strategic direction, and lead the way in building research repositories, processes, and best practices from the ground up. The successful candidate will work closely with a nimble cross-functional team of product managers, designers, and other partners to uncover actionable insights and guide product/design decisions that will help our teams deliver engaging and valuable customer solutions.