Motion Recruitment

User Experience Researcher

Location:
🇺🇸
Chicago, IL
Posted on:
December 20, 2021

What You’ll Do

User Experience Researcher


Discovery Education is seeking a User Experience (UX) researcher to work with the Senior (UX) researcher assisting the Product Design team in understanding ways to ensure that The Discovery Education Experience (DE.X) feels intuitive, fun, accessible, and engaging. The primary role is to plan, moderate, and summarize qualitative studies under the guidance of the Senior UXR to create user empathy and guide iterative development of our award-winning suite of blended learning K-12 products.

The ideal candidate is well versed in UX research methodologies and knowledge of mixed-method approached to address the research questions being asked. Working closely with the Senior UX researcher, you will collaborate with product managers, designers and the larger research organization to ensure a product’s success.

Primary method of research will be task-based usability studies performed during the design and development stages against prototypes that range in fidelity as well as baseline testing on the current product suite. Additionally, there are opportunities for user interviews; contextual inquiries; heuristic evaluations; longitudinal studies; and quant/qual collaboration with the broader Research Team.

Those interested please apply and expect to be contacted by a representative from Motion Recruitment. The role is based out of Charlotte and local candidates are strongly preferred.

This role is not open to C2C, nor is it able to provide sponsorship. We apologize for the inconvenience.


Who You Are

Required Skills & Experience:

  • 2+ years experience conducting research for digital SaaS products.
  • Experience supporting UX Design and SaaS Product Development through research.
  • Demonstrated collaboration, communication and presentation skills.
  • Ability to clearly summarize research and findings.
  • Strong work ethic driven by a sense of urgency, organization skills, and ability to inspire others to act and fulfill Discovery Education’s mission.
  • Research for children as well as adults a plus!
  • Education background or experience a bonus!
  • Bachelor’s degree required and advanced degree’s preferred or equivalent work experience.
  • Always willing to learn something new, not rigid in beliefs or expectations.
  • Have a demonstrated ability to understand, accept and engage with people of diverse backgrounds.
  • A sense of humor because we all need to laugh sometimes.
  • Legal right to work in the United States.

Responsibilities

In collaboration with the Senior UXR…

  • Plan, manage and conduct user research using a variety of methods including usability (task-based) studies; focus groups; user interviews; surveys; contextual inquiries; heuristic evaluations; etc.
  • Contribute to the development and refinement of user personas and journeys
  • Partner with the Research team to adhere to best practices and incorporate other data points in overall research
  • Create empathy by synthesizing and socializing findings to guide Product Managers, Developers, and Designers with actionable recommendations
  • Work closely with the Research and Product Management teams identify research topics; manage a backlog of research; and prioritize studies
  • Participate in recruitment activities for user research by partnering with client-facing departments
  • Plan and implement the overall user research strategy and methods
  • Our product serves multiple personas including administrators, educators, students, and parents. Research with students comes with its own set of challenges so experience in this area is a strong plus.

Who We Are


What makes Discovery Education a GREAT fit for you? We are the global leader in standards-aligned digital curriculum resources, engaging content, and professional learning for K-12 classrooms, and we partner with districts, states, and like-minded organizations to provide teachers with customized solutions that support the success of all learners. When you join the Discovery Education team, you become part of a fast-growing global organization that is empowering educators with the digital tools and professional learning they need to connect students to the real-world.

For candidates interested in taking their next career step in the educational technology space, Discovery Education offers the fast pace and excitement of working for a startup, the support of an established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming. Team members enjoy a high-energy, purpose-driven work environment — as well as tremendous opportunities to grow, learn and make a difference. We are an organization focused on diversity and inclusivity that provides opportunities to engage with people from variety of backgrounds. If you like working with a curious, collaborative, high-performing team, Discovery Education is the place for you.

Living Our Values

Discovery Education is a company that lives and breathes its Values. By doing so, we position our organization to continue leading the education technology world.


Our Values

  • INNOVATION: We drive a culture of innovation within our organization and with our partners to prepare leaders of tomorrow.
  • CONTINUOUS IMPROVEMENT: We commit to continuous improvement by anticipating and adapting to the changing needs of our partners and the educational landscape.
  • EMPOWERMENT: We empower all learners by providing highly engaging, relevant experiences our partners’ trust.
  • INTEGRITY: We hold ourselves to the highest-standards and conduct ourselves with integrity in all that we do.
  • COMMUNITY: We connect and support our global community of learners.
  • INCLUSIVITY: We strive to build a company with people from diverse backgrounds, so we can better enable all learners to reach their highest potential regardless of race, gender, socio-economic standing, sexual orientation, language, ability, location, or technology.

Discovery Education is an equal opportunity employer. Discovery Education is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Motion Recruitment, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results is an exemplary track record with candidates and clients.

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