Individual Contributor. Serve as a highly visible leader of the UX Research team, and a senior liaison for Research to a particular Line of Business or initiative. Plan, conduct, analyze, and report research as needed at an expert level. Generate advanced insights that influence product strategy, feature design, and prioritization. Provide authoritative subject matter expertise on an area or set of areas of particular focus, such as a set of methodologies or area of user psychology. Work with fellow researchers, Product teams, and other partners to devise sound research strategies, timelines, and goals for a dedicated Line of Business. Educate leadership on the value of research, its best practices, and how to be critical consumers of user research. Manage research vendor relationships. Advise the Research Director on best tools, vendor partners, and practices to achieve team goals. Continually monitor for opportunities to improve Research capabilities. Serve as a Research team mentor and resource for authoritative knowledge, guidance, and advice. MS degree or higher in Psychology, HCI, Human Factors, or other related social science or research discipline; PhD in Psychology, Sociology, UX, HCI, Human Factors, or related research field strongly preferred; SME level experience with applied product/design research.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.