User Experience Researcher

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identify or expression, status as a protected veteran, or status as a qualified individual with disability.

‍Primary Location: United States (US) - Illinois - Chicago

‍Secondary Location: Moline

‍Function: User Experience (CA)

‍Title: User Experience Researcher - 89020

‍Onsite/Remote: Remote Position (with once a month travel to Moline for 2 days)Visa Sponsorship is NOT available for this role

Your Responsibilities

‍As a UX Researcher for Parts Modern Solutions located in Chicago/Remote, you will be responsible for collaborating with Software Engineers and Product Managers to drive the overall design and development of the Modern Order Fulfillment, Finance, and Warehousing solutions used by internal John Deere employees and Dealers around the world. Your primary responsibility will be around user interface usability, customer persona research, and experience mapping. Your duties will include:

• Conducting UX research for Order to Cash and Procure to Pay end to end processes
• Conducting UX research with our external Dealer customers
• Working with Product Managers to identify and prioritize customer pain points to feed product backlogs
• Creating research reports, user journey maps, workflows, personas, day-in-the-life scenarios, and use case summaries to help deepen the organizational understanding of our users
• Working with software engineers to prototype and evaluate alternate solutions
  

What Skills You Need (Required Skills/experiences)

• 4 or more years of professional experience in UX research
• 4 or more years of experience using a variety of research tools and methodology
• 3 or more years of work experience in an Agile/Scrum team environment
• 4 or more years of varied UX design experience (e.g. creating wireframes, mock-ups, prototypes, and specifications)
• 4 or more years of experience working in a team environment
• Effective interpersonal communication, negotiation, and conflict resolution skills
• Experience collaborating with multiple business stakeholders to provide information technology solutions
  

What Makes You Stand Out (Desired Skills/experiences)

• Expertise in Figma
• Knowledge of statistics and research study design
• Experience in design thinking
• Knowledge of dealer workflows, challenges, and needs
  

Education

‍Ideally you will have a degree or equivalent related work experience in the following:

• Bachelor's degree in IT, Computer Science, Research, or equivalent experience
  

What You'll Get

‍At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:

• Flexible work arrangements
• Highly competitive base pay and performance bonuses
• Savings & Retirement benefits (401K and Defined Benefit Pension)
• Healthcare benefits with a generous company contribution in the Health Savings Account
• Adoption assistance
• Employee Assistance Programs
• Tuition assistance
• Fitness subsidies and on-site gyms at specific Deere locations
• Charitable contribution match
• Employee Purchase Plan & numerous discount programs for personal use
  
  

Click Here to find out more about our Total Rewards Package.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company's board of directors, or to the extend authorized by resolution of its board of directors, or by the Deere & Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.

ACA Section 1557 Nondiscrimination Notice

The John Deere Health Benefit Plans for Salaried and Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.

‍Nearest Major Market: Davenport

‍Nearest Secondary Market: Moline

‍Job Segment: User Experience, Computer Science, Technology