Summit Consulting, LLC

User Experience Researcher

US (Remote)
Posted on:
September 20, 2022

Remote Flexibility

  • Are you a design-focused professional interested in helping customers improve the user experience?
  • Are you interested in working to advance IT modernization within the Federal government?

If you answered “yes” to these questions, consider a role with Summit Consulting.

Summit Consulting, LLC provides state-of-the-art data analytics to support public policy decision-making and litigation. To do this work, we hire curious and collaborative people and empower them to do extraordinary things. We have an open and non-hierarchical culture, trust people walking in the door, and learn from one another.

Apply to this position if you like to:

  • Support a program management office overseeing the modernization of federal systems
  • Develop meeting agendas, facilitate customer meetings, and capture and distribute notes
  • Assist FSA’s UX design leads with user research studies
  • Plan and implement user research strategies
  • Perform usability studies with FSA users
  • Conduct and evaluate quantitative and qualitative research
  • Ask questions, gather data, and analyze data
  • Advocate research findings to diverse audiences through written and oral presentations
  • Coordinate, manage and execute user recruitment plan
  • Assist in all user research and usability testing project management activities
  • Develop informative and visually appealing briefings, reports, and other documentation for reporting to customer leadership

Requirements for this position include:

  • Bachelor’s Degree in User Experience Design or equivalent
  • 5+ years of total experience including:
  • 5+ years working on user experience
  • 1+ years supporting the Federal government
  • Understanding of federal software development lifecycle
  • Experience in user research methods
  • Understanding of interaction design
  • Knowledge of user interview techniques
  • Ability to translate UX research findings into design recommendations
  • Knowledge of industry tools such as Sketch, InVision, and Axure
  • Focus on design thinking and attention to detail
  • Ability to thrive in a fast-paced and shifting environment
  • Strong critical thinking and problem-solving skills
  • Outstanding communication and facilitation skills
  • Ability to observe and make recommendations to the customer to improve daily operations
  • Ability to develop clear, concise written communication
  • Active listening skills
  • Ability to hold a federal clearance
  • Public Trust (6c) clearance preferred
  • US Citizenship required

We offer a collaborative and rewarding work environment where we value your input, experience, and professional development. We do our best to match your education and talents to the work, and we provide you an integration partner to help you learn the ropes and become a productive team member. While we are working remotely during the pandemic, once we reopen, our Washington, DC location, near the U.S. Capitol and the Union Station metro/VRE/MARC stop, means you can easily access our offices using public transportation.

All employees are required to adhere to Summit's vaccination policy. New employees must provide proof of full vaccination prior to their first day of employment. Prospective employees may seek exemption to the vaccination requirement by contacting Any exemptions must be approved prior to the start of their employment.

Summit strives to ensure that our career website is accessible to all, including individuals with disabilities. If you are a qualified individual with a disability or a disabled veteran, you have the right to request reasonable accommodation. Please email us at, if you are unable or limited in your ability to use or access our website as a result of your disability.

Summit is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran or disability status.

EEO is the law. Click here to view information on your protections under Federal Law from discrimination.

Summit Consulting, LLC

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