Yoh

User Experience (UX) Researcher

Company:
Yoh
Location:
🇺🇸
San Diego, CA
Posted on:
June 20, 2020

User Experience Researcher needed for a contract opportunity with Yoh’s client located in San Diego, CA!

The Big Picture – Top Skills You Should Possess:

  • 3+ years of experience designing and conducting a wide range of UX research activities.
  • B2B experience with background in life sciences (nice to have)

What You’ll Be Doing:

  • As part of the Digital Center of Excellence within Global Marketing, your work will help optimize our conversations and interactions with our customers by surfacing their needs through empathetic heuristic analysis
  • You will author and conduct testing protocols for strategic user interactions across our digital ecosystem
  • Your work will enable the delivery of delightful digital user experiences that help customers find content, tools, and products that they need to be successful in their professional lives
  • You will also collaborate across UX, Content Strategy, Visual Design and Development teams to understand corporate and user goals for specific projects
  • Develop personas and roles aligned to specific project needs
  • Author and execute user testing protocols aligned to project goals
  • Schedule, conduct and moderate testing protocols
  • Synthesize and analyze research results
  • Report findings to core team via verbal and written presentations
  • Archive and apply taxonomy to user completed research studies
  • Manage testing calendar, cadence and role/persona matching
  • Create and manage participant testing lists
  • Liaison with peer user researchers on other teams for alignment of process and socialization of user learnings.

What You Need to Bring to the Table:

  • 3+ years of experience designing and conducting a wide range of UX research activities.
  • B2B experience with background in life sciences (nice to have)
  • Highly developed interpersonal and communication skills.
  • Ability to handle multiple projects
  • Excellent written and oral presentation skills.
  • Excellent time and project management skills.
  • Commitment to customer empathy and user centered design.
  • Thorough knowledge web design best practices.
  • Video editing capability
  • Demonstrated proficiency conducting end-user research, including ethnographic research, usability testing, concept testing, and task analysis.
  • Successful candidates can translate what they know about people into actionable design insights.
  • Formal education in a relevant field such as usability engineering, human centered design, cognitive psychology or equivalent hands-on experience to demonstrate an understanding of usability theory, methods, and practices.
  • Bachelor’s in Design, Human Computer Interaction, Human Factors, Psychology, User Experience or related degree.

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you.

  • Medical, Dental & Vision Benefits
  • 401K Retirement Saving Plan
  • Life & Disability Insurance
  • Direct Deposit & weekly epayroll
  • Employee Discount Program’s
  • Referral Bonus Program’s

If This Sounds Like You, Apply Now!

Recruiter: Andria Armato

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