User Researcher

Santa Clara, CA
Posted on:
June 25, 2020

Our Esteemed Client is looking for a User Researcher to support them in discovering new opportunities in various markets. We need an individual that is passionate and curious about the world, discovering how people live, businesses work and how products and software can solve the problems they discover. Work closely with UX and PM and use research methodologies to discover, learn and validate needs with in various market opportunities. Gain user insights by utilizing methods such as qualitative in-depth interview, stakeholder interviews, diary studies, quantitative surveys, contextual inquiries and usability testing etc. Support in working with vendors and 3rd party services to support with recruiting, surveys etc


  • Undergraduate Degree (Master Degree preferred) in HCI, Anthropology, Human Factors, Cognitive Phycology, or other fields emphasizing user needs and behaviors.
  • 3 years of work experience in an applied research setting as a user researcher applying design thinking methodologies.
  • Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product development phase.
  • Excellent observational, interpersonal, oral and written communication, and collaboration skills. Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects. Design training, knowledge of design and prototyping tools, ability to storyboard and sketch is an added bonus.

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