User Researcher

Posted on:
February 9, 2021

We are currently recruiting for an experienced User Researcher to join our team at Somo on a contract basis

About The Job

The role will require you to generate feedback and insight needed in order to build a clear picture of users and ensure solutions that are delivered are what they need. You will be responsible for generating new and useful user insights and translate these into features and actions to aid service improvements.
You will be responsible for planning, designing and conducting in-house usability testing sessions, as well as conducting in-house research to test new product and concept developments.

About You

You’re an experienced User Researcher with previous experience working on a project within either ecommerce or the automotive space.

You’ve got recent experience in running remote research sessions and have strong interpersonal and collaboration skills.

You’re a confident presenter and have demonstrable experience in turning insights into actionable recommendations / improvements

About Somo

We’re one of the fastest growing digital agencies in the UK, helping the world’s biggest brands to transform their customer experiences and become the leaders in digital change.

We’re not just about building digital products. Using our Rapid Actionable Innovation Engine, we take our clients on a journey of digital transformation, identifying and solving their challenges from a truly customer-first perspective.

But we wouldn’t be where we are without our people. We hire only the best, the smartest and the nicest folks in digital – those who push boundaries, who think big and are not afraid to be different. There are a few things that make us special, but we like to think our culture is what truly makes the difference. We’re brave. We’re innovators. We lead with knowledge. And we make sure everything we do creates success.

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