Hinge Health is pioneering the world's most patient-centered Digital Musculoskeletal (MSK) Clinic. We reduce MSK pain, opioid use, and surgeries by pairing advanced wearable technology with a comprehensive clinical care team including doctors of physical therapy, physicians, and board-certified health coaches. Available to millions of members, Hinge Health is the #1 Digital MSK Clinic for health plans and employers, including Boeing, Salesforce, and US Foods.
Hinge Health has raised $436M to date with offices across San Francisco, Austin, Chicago, Denver, Minneapolis, Portland, Seattle and more.
We’re looking for a User Researcher to support our growing foundational research function. This researcher will bring deep user empathy and help plan, create, and improve our current and future product and service experiences to improve our users’ health journeys. The User Researcher will support the growing research function across multiple responsibilities. This individual will support senior members of the team to help provide insights and understanding that empowers Hinge Health to create new offerings and therapies to bring the most value to our users. Specifically, the individual will help with critical research support when needed where the research function as a whole will: conduct impactful generative, formative, evaluative research studies that enables Product and Design teams to work with new insights and make more confidently informed decisions.
The ideal candidate will have experience in supporting and may have conducted or had exposure to various methods of user experience research. The candidate should have strong communication and collaboration skills and experience working in cross functional teams. An ideal candidate will have the makings of an astute researcher with experiences in a blend of qualitative and quantitative research that impacts hardware and/or software. Some exposure to/experience with the concepts and process key to user research to support analysis and communication of findings into product and design recommendations & decisions. The right candidate will be knowledgeable about UX, UI, and service design; passionate about user empathy; learning about the health space, comfortable in a flat, dynamic, fast-growing, and agile organization; and motivated by Hinge Health’s mission to measurably and significantly improve the health and lives of our members!
What You’ll Accomplish
What We’re Looking For
What Shapes Our Company
What You’ll Love About Us
If you're interested - we'd love to hear from you. No recruiters, please.
Hinge Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We celebrate diversity and are committed to creating an inclusive environment for all employees.