Engine Transformation

User Researcher

London, England
Posted on:
October 12, 2021

Who we are

ENGINE Transformation (ET) creates, accelerates, designs and builds the future for our clients. We combine the creativity of an agency with the robustness of a consultancy and technical agility of a start-up. Built on Research. Driven by Design. Fuelled by Data. Powered by Technology.

We Transform organisations through a world class research, design, data and technology culture, delivering better digital and multichannel experiences. We combine depth of expertise with a breadth of experience, working across both public and private sector to delivery tangible outcomes in partnership with our clients, built on a philosophy of transparency, collaboration and agility.

Our services include strategy & innovation, market & customer research, change & delivery, service design, data driven transformation and solutions, technology strategy and data and software engineering.

We are proud to work for clients as diverse as Sky, Dominos, Santander, Holland & Barrett, BMW, Ministry of Justice, Department for International Trade, Defra and Home Office. We have offices in London, Manchester, Sydney & Melbourne.

We are part of ENGINE Group’s UK operations and form one of three business pillars, alongside our colleagues in Creative (advertising and marketing) and Communications (PR). In total, ENGINE UK has over 800 staff in our London and Manchester offices.

Find out more at: https://transformation.enginegroup.com/

User Researcher

We are looking for a user researcher to join us on a 3-month contract position, working on one of our government digital transformation projects. This contract is a remote working role with some travel to the client side (London) once a week. (Must be based in the UK). This is initially a 3-month contract with a strong possibility of an extension. We are looking for an ASAP start.

Key skills/responsibility:

  • Strong user research experience gained on large projects in public sector/government environments (ideally).
  • A user researcher with experience of strategic or consultative projects
  • Qualitative research
  • Co-design
  • Ability to conduct workshop facilitations
  • User stories
  • User testing
  • Usability
  • Accessibility
  • Experience working in Agile environments
  • Strong communication skills


We have reviewed this role using the HMRC CEST tool checker and would consider this to fall outside of the IR35 rules. We confirm that we have taken reasonable care coming to this conclusion. We will complete an individual CEST assessment in line with HMRC guidance before this role commences and ultimately the result will depend on the specific information the successful applicant provides to us.

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