User Researcher

Posted on:
November 2, 2021

Location: Office based in Shoreditch, considering full-time remote applicants across UK & Europe

Salary: Competitive Salary & Attractive Benefits Package

Our new Lead Product Designer will help take our interdisciplinary teams to dizzying new heights. You will use your experience to create functional and beautiful products for the worlds leading companies, designed with the user in mind. We love designers to run with their instincts — but then know how to validate them.

Here it is all about balancing autonomy and collaboration, insight and intuition, work and life. We work in small, open, friendly teams, creating products and services people love using our heads and hearts. Our designers have experience creating intuitive experiences based on user insight, analytics, brand strategy, and validation.

You will be working in a lean, agile process where you are expected to help challenge and progress our work, methods and thinking. In addition, you will collaborate with developers and product managers to maintain and improve good working practices.

You are expected to be proactive, to plan and manage your workload. We value individual creative thinking as highly as collaboration; if you spot an opportunity or see something that needs fixing, we have created an environment where you will be heard, a place to grow your ideas and produce the best work of your career.

Join us and push your design skills beyond the visual - https://www.elsewhen.com

What you will do:

Project work

  • Define, plan and conduct early stage (exploratory) user research
  • Plan and execute quantitative research - via surveys and data analysis
  • Experience managing, executing and analysing remote usability test sessions and focus groups
  • Produce methodical desk research across various domains - from FinTech to Satellite technologies
  • Establish a repeatable research process across our product teams
  • Recommend a tool kit for product and design teams to execute effective user research on their own

Internal research

  • Produce market reports for internal and external use
  • Write-up reports, blog posts and white paper that will support our mission to become famous

Job requirements

  • 5+ years of experience in both qualitative and quantitative user research
  • Proven experience conducting user interviews, conducting workshops and group sessions (e.g. focus groups)
  • Proven ability to effectively plan and execute remote usability testing
  • A systematic approach - can pull the proper framework for the case at hand
  • Fluency in market-leading software, e.g. Dovetail, Usertesting.com, etc.
  • Proven experience synthesising information from multiple sources and making them into clear and compelling reports

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