User Researcher

London, England
Posted on:
November 11, 2022

Transform is a Technology and Data consultancy that defines, designs, builds, and operates products and services for our customers.

We work with our clients to optimise, accelerate, and transform their digital, data and technology programmes, from augmenting teams to defining and delivering new services and operating models. We deliver outcomes not outputs, building capability in client organisations.

In the public sector, we wrote the DirectGov review for Martha Lane-Fox in 2011, a report that helped start the revolution towards User Centred and Agile methods for delivering services. Since then, we have designed and built over 50 public sector services, helping our clients pass over 90 Government Digital Service assessments.

In the private sector we operate in multiple sectors with a strong focus on retail, financial services and automotive. We help our clients define their digital and data strategies, and then design, build, and operate them in cost-effective and user-centric ways.

We are part of the Next 15 group, a multi-national organisation spanning over 25 brands. We combine the financial robustness and breadth of services of a large organisation, with the nimbleness and innovation of a smaller brand.

Find out more at:

The Role: User Researcher – Inside IR35

We are looking for a User Researcher to join us on a contract position, working on one of our government digital transformation projects.

Β· Setting up and running user testing sessions

Β· Writing recruitment screeners and working with recruiters to source users for testing

Β· Writing user testing scripts

Β· Generating feedback and findings reports from user testing sessions.

At Transform we believe in a culture of inclusivity, we celebrate difference and believe that diversity makes our business more relevant, our work more meaningful and our people more empowered. We’re committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities + those with neurodiverse traits and disabilities.

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